exchange policy & procedure
You must send back item within 10 days of receiving. The item must be in original condition with tags and be included in original packaging. In your return package, you must include the information in BOLD below (printed or hand written). Please do not email this form -- it MUST BE INCLUDED IN PACKAGE. Exchanges will be fulfilled as items are available. If your item/size is not available we will grant you store credit which can be used towards another item in our shop. less shipping costs. Shipping costs will not be refunded for size changes. If you're shipping back on our mistake, we will ONLY refund for first class or priority shipping up to $7.
The following items in BOLD must be filed out before an exchange is sent to us and included in your package:
Reason for Exchange/Item requested:
Any other details about exchange:
SEND PACKAGE TO:
318 EAST 1250 NORTH
OREM UT 84057
**Please note exchanges and refunds may take up to 3-4 weeks for processing times.